pexels-dan-hussey-8181326.jpg

CX MIGRATIONS

Ready to move to a cloud CX solution? Are you switching from a different CX platform?

Limitless Connect has been providing consulting services focusing primarily on Computer Telephony Integration for over 10 years. We have highly skilled individuals in the field of Computer Telephony Integration with strong backgrounds in Contact Center Solutions, IVRs & CRM integrations.

We work with both on premise and cloud based technologies. Our services include system integration, application development and support. We create contact centers from ground zero as well as provide solutions based on their bandwidth and need. We also include leveraging different aspects of automation as they relate to contact centers. We also help customers migrate from on premise technologies to the cloud based platform and vice versa.

Limitless Connect's approach is a proven methodology that allows you to make the most of your Contact Center Implementation.

 
pexels-fauxels-3184465.jpg

New to CX? Planning of setting up your own contact center?

The Limitless Connect CX Architects are well-equipped to help your organization to effectively implement and deploy your CX solution of your choice. If you don’t have a background with CX solutions, Limitless Connect will be able to help you in choosing the best CX solution that meets your organization’s needs.

 

We work with both on premise and cloud based technologies. Our services include system integration, application development and support. We create contact centers from ground zero as well as provide solutions based on their bandwidth and need. We also include leveraging different aspects of automation as they relate to contact centers. We also help customers migrate from on premise technologies to the cloud based platform and vice versa.

CX INTRODUCTION

 
pexels-fauxels-3184436.jpg

PROSERVICES STAFFING

Our Limitless Connect CX and development experts can take care of day-to-day management of your contact center solution.

Services included:

  • All tasks of the Administrator Role like troubleshoot issues with login, reporting, permissions, simple searches, and more

  • General support to your organization

  • Employee admin, such as add/remove, roles, permissions, access

  • Report Customization

  • Dashboards

  • IVR customization, optimization

  • Any basic set-up or reconfiguration

  • Development and automation

  • Third-party integrations

  • Custom applications

pexels-diva-plavalaguna-6147365.jpg

Leverage custom integration tools for developers to create synergy with your existing CX platform.

Our experienced Limitless Connect developers can build a custom application utilizing your CX platform. Possibilities of developing Applications on top of the platform are endless and make a big difference in managing your entire business.

We help you seamlessly integrate your contact center solution with CRM, SharePoint, customer portals, homegrown applications and more to provide improvement on your agent experience with single pane of glass access to critical data and functions.

Integrations_edited.jpg

Click image to enlarge

CX INTEGRATIONS

 
 
pexels-brett-sayles-6937714.jpg

AUTOMATION

Eliminate manual steps to improve speed and efficiency with business process automation.

Automation enables your entire organization to be always-on, optimizing operations to provide seamless business continuity.

Our Limitless Connect automation experts work holistically across people, processes and business functions to ensure your initiatives are deployed, embraced and scaled for maximum ROI.

Our Process Design

Our automation services integrate analytics with AI and industry expertise. Whether it's a chatbot or another solution, we'll help you decide how to apply it, which technologies to use and how to make sure it's embraced across your business.

  1. Evaluate business process workflow and format

  2. Select automation technologies and determine how they fit with the enterprise architecture

  3. Deploy accelerated proofs of concept using specific-automation solutions

  4. Integrate AI to automatic processes and provide business insights

 
pexels-brett-sayles-4508751_edited.jpg

Faster. Stronger. Dedicated.

Focus on your business and avoid all the web hosting hassles. Limitless Connect’s managed hosting guarantees unmatched performance, reliability and choice with 24/7 support that acts as your extended team.

Cloud hosting makes applications and websites accessible using cloud resources. Unlike traditional hosting, solutions are not deployed on a single server. Instead, a network of connected virtual and physical cloud servers hosts the application or website, ensuring greater flexibility and scalability.

Main Features:

  • Applications and solutions are deployed on a cloud network rather than an on-premises, single server.

  • Resources scale to user needs.

  • Organizations only pay for the resources they use.

  • Cloud hosting can support SQL (including MySQL) or NoSQL databases.

  • Solutions are automated and controlled using APIs, web portals, and mobile apps.

CLOUD INFRASTRUCTURE MANAGEMENT

 
Microphone

VOICE 
TALENT

IVR Voice-Over

Delight your callers with the best voice-over talent for your IVR telephone system.

When it comes to IVR systems, starting with an excellent audio source is key. Our voice actors can self-produce pristine-sounding audio. We can convert it to just about any format you need. Don’t compromise for anything less!

LimitlessVoice_English(F)
00:00 / 00:19